Front Office & Family Liaison Coordinator

The Front Office and Family Liaison sits on the Operations Team. He/She is responsible for supporting College Bound Academy’s successful relationships with all families in addition to supporting the daily needs of a high functioning, efficient front office. The front office is the epicenter of the school and our main touch point for family communications. Approximately 50% of this role is comprised of scholar recruitment, the lottery process and the family on boarding events. During the school year, the Front Office and Family Liaison Coordinator is responsible for all family events, updates and communication, including social media posts and monthly calendars. The Family Liaison works with the Executive Director and operations team to enforce all policies for families and scholars consistently and may call meetings with families who are breaching expectations as needed. This teammate is also an integral part of the operations team, supporting various processes throughout the day including but not limited to snack distribution, supporting the front office, student transportation and duty posts as assigned.

Key Responsibilities Include but are not limited to:

Front office phone calls, organization, daily family communications

  • Student Recruitment

  • Student Enrollment 

  • Student & Family On boarding 

  • Family Events and Meetings

  • Field Trips

  • Family Calendars

  • Lottery

  • Enrollment Events

  • April Orientation

  • Home Visit Coordination

  • Summer Home Visits

  • July Registration

  • Family / Scholar Policy Enforcer

  • Maintaining all student records

  • Alumni Tracking

Secondary Responsibilities Include:

  • Community Events

  • Resources

  • Family Communication

  • Spanish Translation 

  • Behavior Calls

  • Social Media postings

  • Scholar Transportation Management


  • Bachelor’s Degree Preferred

  • Bilingual in English and Spanish Preferred

To apply, please send your resume to, noting the title of this position in the subject line. Thank you so much!